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COMPLAINTS AND SUGGESTIONS

The Tourism area of the Commonwealth of Islantilla may receive claims, complaints and/or suggestions by different means:

- In person through the Commonwealth of Islantilla at the headquarters of the Commonwealth itself located at Avd. Islantilla s/n during public service hours from Monday to Friday from 9:00 a.m. to 1:30 p.m.

– Electronically through the electronic office https://islantilla.sedelectronica.es/info (24 hours a day, 365 days a year),
– By telephone at 959 64 60 13 / 959 64 60 35
– Through WhatsApp or SMS to the phone. 616 06 21 71

– Through the email contacto@islantilla.es
- Through the Web www.islantilla.es
– Through social networks (facebookislantilla and instagram @islantilla).

IMPORTANT

To process the complaint it is It is necessary for the user to provide:

– Full name and surname

– Postal address of your habitual residence

– DNI number

- Phone number

– Email

In compliance with the Law on Information Society Services and Electronic Commerce (LSSICE) and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights, as well as Royal Decree 1720/2007, which regulates the security measures for automated files, we inform you of the possibility of deleting or modifying your data. The sole purpose of the file is to provide the service and to inform you of various activities or important news from THE TOURISM, ENVIRONMENT, CULTURE AND SPORTS AREA OF THE ISLANTILLA COMMUNITY AND OUR TOURIST DESTINATION, with the sole purpose of being able to offer you information of interest to you. If you wish, you may exercise your rights of access, rectification, opposition and/or deletion of data, as established in current legislation.